Legal Notice

All notices from Oak & Olive to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Oak & Olive shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to Oak & Olive five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of Oak & Olive.
Copyright © 2021 Oak & Olive. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2021 Oak & Olive. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Oak & Olive. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Oak & Olive or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Oak & Olive and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Oak & Olive believes that customer conduct violates applicable law or is harmful to the interests of Oak & Olive and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Oak & Olive and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Oak & Olive believes that customer conduct violates applicable law or is harmful to the interests of Oak & Olive and its subsidiaries.

Shipping and Delivery

At this time, Oak & Olive ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Oak & Olive ships merchandise to Canada, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Oak & Olive is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

Oak & Olive charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Oak & Olive makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or it’s Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

Oak & Olive SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Oak & Olive BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Oak & Olive.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Oak & Olive is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Oak & Olive.
The inclusion of material on this server does not imply any endorsement by Oak & Olive, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Oak & Olive tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy

For merchandise returned within 30 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. If returned after 30 days, a merchandise credit will be issued at the original selling price. No refund on shipping fees, customer is responsible for return shipping unless the product is deemed defective.
Products returned for refunds must be in the original saleable condition, and original packaging.
Products purchased on other websites or at retail stores must be returned to the location where it was purchased. Please contact your retailer for their return/exchange policy.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Oak & Olive and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Oak & Olive shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Oak & Olive with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Oak & Olive with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Oak & Olive. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

Product Safety & Environmental Responsibility

Oak & Olive is committed to designing and producing products that are safe, durable, and comply with all applicable Federal and State regulations. Although our products are not designed specifically for children, we comply with the new Consumer Product Safety Improvement Act (CPSIA), limiting the amount of lead found in products.

We continue to make improvements to our product materials, such as changing linings and backings from PVC to PEVA, a more environmentally safe and easy to clean material.

Our commitment to the environment includes reducing excessive packaging and using recycled materials in our cartons, hangtags, and shipping materials. By using our Oak & Olive shopping totes, lunch bags, picnic sets, and picnic baskets, you help contribute to the reduction of unnecessary disposable bags, plastic utensils, and plastic cups/plates in our landfills and in the environment.

Standards For Partner Conduct

Our Standards for Partner Conduct require that anyone working on behalf of our company, including domestic and overseas manufacturing, comply with all laws and regulations in each applicable country. Contractors and manufacturers shall not utilize child or undocumented labor and shall comply with all federal and applicable local laws concerning age requirements, hours worked, and wages earned.

In addition, all our contractors and service providers shall not harass, discriminate against, or retaliate against any worker because of his or her race, religion, national origin, gender, age, marital status, sexual orientation, personal characteristics or beliefs, and must provide them with a safe and healthy work environment.

Warranty

Oak & Olive and our Picnic Plus products are warranted to be free of any defects in materials and workmanship for the normal life span of the product when the product is used for the purpose intended. Warranty does not apply to any damage caused by any misuse or neglect or reasonable wear and tear.

Claims: Merchandise damage, shortage, product claims, and return requests must be filed within seven days of receipt of product shipment. All returns must have a "Return Authorization" (RA), which may be obtained by contacting our Customer Service Department. This ensures a timely return of the merchandise and proper credit being issued to the account. RA is valid ten days from the date of issue.